Legal

Privacy & Cookie Policy

How Profspect collects, uses and protects your personal information, and how we use cookies to make this website work better for you.

Privacy Policy Cookie Policy
Privacy Policy

Your Information, Handled Responsibly

Last updated: 14 June 2026. This policy explains how Profspect (Pty) Ltd ("Profspect", "we", "us" or "our") collects, uses, discloses and protects information when you visit profspect.co.za, in line with South Africa's Protection of Personal Information Act (POPIA).

1. Information We Collect

We only collect personal information that you choose to give us, including:

  • Contact details — your name, email address, phone number and any message content submitted through our Contact form.
  • Enquiry details — the product or service you're interested in (e.g. In-Odyssey, In-Genuity, In-Voice) and details of any partnership or project enquiry.
  • Technical information — basic, non-identifying data such as browser type and device information, collected automatically as part of normal website operation.

2. How We Use Your Information

We use the information you provide to:

  • respond to enquiries and provide the information or services you've requested;
  • communicate with you about our products — In-Odyssey, In-Genuity and In-Voice — and the Profspect Group of companies;
  • improve this website and understand how it is used.

3. Sharing Of Information

We do not sell, rent or trade your personal information. We may share information with trusted third-party service providers who help us run this website (such as hosting and email providers), and only to the extent necessary for them to perform those services. We may also disclose information where required to do so by law.

4. Data Security & Retention

We take reasonable technical and organisational measures to protect your information against loss, misuse, unauthorised access and disclosure. We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law, after which it is securely deleted or anonymised.

5. Your Rights Under POPIA

You have the right to:

  • request access to the personal information we hold about you;
  • request correction or deletion of your personal information;
  • object to the processing of your personal information; and
  • lodge a complaint with the South African Information Regulator if you believe your information has been handled unlawfully.

To exercise any of these rights, contact us using the details below.

6. Changes To This Policy & Contact Us

We may update this Privacy & Cookie Policy from time to time to reflect changes to our practices or for legal reasons. Any updates will be posted on this page with a revised "last updated" date.

If you have any questions about this policy or how we handle your information, please contact us at kennedy.mbono@profspect.co.za or via our Contact page.